FAQ

Questions, answered

Everything about booking, pricing and how we work. Can't find what you need? Ask us directly — we reply quickly.

All questions

What services do you offer?

Our core cleans — Standard Clean £20/hr, Deep Clean from £100, Move-In / Move-Out Clean from £150 — plus add-ons from oven cleaning and inside windows to ironing and laundry. Every price is published up front, and you can stack add-ons for a multi-service discount.

Which areas do you cover?

We cover Sutton-in-Ashfield (our base), Kirkby-in-Ashfield, Huthwaite, Skegby, Stanton Hill, Teversal, Mansfield and Mansfield Woodhouse. Just outside those? Email us and we'll see what we can do.

When can you clean?

Kasey currently works Monday 13:30–17:30, Tuesday 13:30–17:30, Wednesday 10:00–17:00 and Friday 13:30–17:30. Arrival windows that fall outside these hours show as unavailable on the schedule step, and your exact arrival time is confirmed on the consultation call.

Do I need to create an account?

No. After you book, you get a private link to manage that booking — change the date, leave a message, or cancel. Keep the link safe like a hotel confirmation.

How does pricing work?

Prices match our published flyer. Hourly services are estimated from the hours you select; deep cleans and move-outs are confirmed on your consultation once we understand the property.

Is a deposit required?

No deposit needed. You pay in full on the day by cash or bank transfer, once your clean is done.

What is the consultation call?

Every job includes a short ~15-minute call covering keys/access, what you need, and our terms — so there are no surprises.

What is the cancellation policy?

Please give at least 24 hours' notice. Under 24 hours incurs a 50% fee. If we are locked out, the full fee may apply.

Can I change my booking later?

Yes — open your private booking page from the confirmation email. You can update the date, arrival window, or leave a message for us.

Ready when you are

Choose your service, pick a time that works, and confirm in minutes — you'll get a private page to manage everything.

  • Honest GBP pricing
  • 15-min consultation
  • No deposit taken